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What you can use Member Portal for: Add a tile to your device: Empower M.E. offers an outstanding member interface that you can save to your phone, similar to an app. To access your member portal from your phone's home screen, follow these simple steps: Apple: Android: The Arena Club uses text alerts to communicate operational announcements and occasional promotional information. To make sure you are getting this club communication, make sure you have your mobile number updated at the front desk! *Signing up for text alerts is not a condition of purchase or participation in any Arena Club program or service. Message and data rates may apply. We may send up to 5 messages per month, unless there is a club emergency that requires additional communication. You may opt out at any time by texting STOP to 52236 from your mobile device. For more information, call 410-734-7300. View our Privacy Policy. Get the latest club updates, info and offers straight to your inbox! Get rewarded for just being a member! Earn points for various activities in the club and redeem your points for fun rewards such as free training sessions or gear in our pro-shop. Perkville is fun, easy, and is complimentary with your membership!Here are some ways you can earn points: The Arena Club offers MYZONE's MZ-3 physical activity belt - Bluetooth enabled, heart-rate based effort tracking device. With your MyZone Belt you can: Please refer to our guest policieshere. If you have paid your membership in full at Point of Sale, you will receive a renewal contract in the mail prior to the end of the contract. Please contact the club and let us know what your intentions for continuing your membership will be. If you are freezing your account because you will be out of town for more than 30 days your membership can be placed on “inactive freeze”. Inactive freeze will be a charge of $15.00 per month. If you are under the original terms of your contract, your contract will be extended to complete the one year obligation. More About Childcare Services To read all of The Arena Club's policies & guidelines, click here. 3 Strikes Policy For a PDF of the Group Fitness Attendance Policy click here.Empower M.E. Online Member Portal
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Perkville
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Member Frequently Asked Questions
Membership / Account
Members may bring a guest for the day for $20 ($15 senior rate 60+). Guests residing in Harford County are limited to one visit per month. Guest policies apply.
Perkville points are automatically added to your account within 48 hours of completing an earning activity. Points for referring a friend who joins are manually added to accounts on a monthly basis. If you feel that you should have earned points and do not see them after the period has passed, please contact us!
Absolutely! If you would like to give someone the gift of health, gift cards may be purchased at the front desk.
You can change your basic information including your billing method online via our member portal. You will need your member number to activate your account and make the necessary changes.
You will need to come in person to add or delete someone from your membership. The person that is coming off the membership should have fulfilled their initial membership obligation period, unless you are switching one member for another member.
Once you have fulfilled your original agreement obligation, ALL CANCELLATION REQUESTS MUST BE COMPLETED IN PERSON OR MAILED TO THE ARENA CLUB BY CERTIFIED MAIL. YOU MUST CANCEL YOUR MEMBERSHIP 30 DAYS PRIOR TO THE NEXT BILLING DATE. There are no exceptions to this policy.
If you are not able to use the club for medical reasons The Arena Club will allow you to place your account on a medical freeze. You will need to provide verification from a doctor, to freeze your account. There is no charge for a medical freeze as long as a note from a physician is provided. Your dues will resume at the end of the obligation period stated on the contract. If you are under the original terms of your contract, your contract will be extended to complete the one year obligation.
Our Accounting department is open M-F from 9 a.m. - 4 p.m. and can be reached by calling 410-734-7300.Aquatics
The recreational pool (open during summer), lane availability, and other pool schedules can be foundhere.
All children ages 12 and under must have an adult on the pool deck with them. Any child 12 and under who has not passed the swim test must also be within arms reach of a parent in the pool at all times.
To ensure the safety of all children, we require a swim test for all children age 12 and under. Children must pass the swim test in order to enjoy the slides, diving board, and deep end of the lap pool. The swim test consists of swimming one length of the pool (swim must be continuous and always show forward progress without touching the bottom), treading water for one minute, and floating on their back. Children unable to master the swim test must be within arm's reach of a parent at all times.Parents may stop by the guard house and ask to have someone administer the test.
We close our pools every hour for 10 minutes for safety checks. This gives our lifeguard an opportunity to clear the pools and straighten the deck and parents an opportunity to take their children to the bathroom, reapply sunscreen, and hydrate. If the pools are especially crowded or the heat index is above normal, lifeguards may perform safety checks more frequently at their discretion.
They are permitted in the baby pool only. No floatation devices or toys are permitted in the lap pool, therapy pool, or recreational pool except for Coast Guard approved, Type 2 devices.
Yes, lanes are available at all times for member lap swim. During swim team practice and other peak usage hours, members are encouraged to share lanes. Specific lane availability can be found on our lap pool schedule under the "schedules" menu on our website.Childcare
Childcare hours can be found here.
Childcare visits for children walking age and older are limited to two hours per child per day; infants are allowed one and a half hours per day. Any child who is not yet walking will be included in the infant category and is required to have a reservation(Infants will not be accepted into childcare without one).You may make a reservation through the mobile app or by calling the nursery and asking to speak to a team member.
During peak hours, we offer our Arena Tots and Kids program where children ages 2 1/2 - 11 (children must be potty trained) can enjoy structured play using our indoor trampoline, multi-sports courts, swimming pools, outside playground and more. This program is included with family membership.Fitness
A child must be 12 years or older to enter the club without an adult. Children 12 years and older are allowed to utilize the fitness floor except for the free weight area. Children must be 15 years old in order to use the free weights.A child age 10-11 may participate in our Tween License to Train program in order to use some fitness floor equipment with the supervision of a parent.
A child must be 16 years or older to participate in group fitness classes, unsupervised. Children 12-15 years old may participate in group exercise classes, except BodyPump or Cycling with the supervision of a parent.
The trampoline is open for member use during staffed times only. Operating schedules change seasonally, please refer to our schedules page to find out when these services are provided.Club Policies & Guidelines
Group Fitness Attendance Policy
About
Club Schedules
Membership at The Arena Club means more than just “joining a gym.” You are joining a community of friends, family, trainers, and instructors who will motivate you and inspire you to reach your health and wellness goals. Membership OptionsFind Your Fun
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